Redalto.com - excellence in e-business

Yes. In order to safeguard our hosting accounts, we have a geographically distributed DNS system with fully redundant Nameservers. Our primary and secondary Nameservers are now located in California and Australia.

By physically separating the networks our Nameservers reside, we provide additional assurances to our customers that their hosting and email services will not fail as a result of loss of service at the DNS level.

Why is it important for Nameservers to be geographically separated?

The DNS system determines which server a domain name points to. Even if your web server is up and running, it will appear as being down if a Nameserver fails to point web traffic to the correct IP address. It is therefore important that the DNS system is always operational. Geographically separated Nameservers means that even if the network goes down, the secondary Nameserver will still be operational because it exists on a unique and separate network.

Typically, low cost hosting providers will only offer a primary and secondary nameserver which are located on the same network, and even in the same building as their webhosting servers. This reduces cost, but doesn’t offer an acceptable quality of service for business web hosting.

Redalto Communications further differentiates itself as a quality hosting provider by offering a geographically distributed and fully redundant DNS system.

Further information:

• What are Redalto's Nameservers?

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