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Downloading the New Desktop Manager
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- Open https://www.blackberry.com/SoftwareDownload/index.jsp?client=eiKaMQ2dL
- Select Blackberry Desktop Software 4.0 and click the Select button.
- Click on the "Download Software" link under "BlackBerry Desktop Software
v4.0 (English only)"
- Type in your details and click the "Next" button
- Click on the "I Agree" radio button and click the "Next" button.
- Click the download button.
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- On the Welcome screen, click the next button.

- Select your country and click the "Next" button.

- Click the "I accept" radio button
- Click the "next" button.

- Check the user details
- Click the "next" button.

- Leave the default program location
- Click the "Next" button.

- Leave the default option of "Typical"
- Click the "Next" button

- Select the default option of "Blackberry Enterprise Server or Blackberry Desktop Redirector"
- Click the "Next" button.

- Leave the default option of "Microsoft Exchange"
- Click the "Next" button.

- Leave the default option of "Redirect email using the Blackberry Enterprise Server"
- Click the "Next" button.

- Leave the defaults
- Click the "Next" button

- Click the "Install" button

- Un-tick both of the checkboxes
- Click the Finish Button

Please note, telephone assistance for the Hosted Exchange product is only accessible via the Hosted Exchange support number. For telephone assistance please call 1800 800 099. When telephoning, please make sure to have your Exchange client number and password ready.

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